We are proud of our quality and craftsmanship and want you to be satisfied with your purchase. We offer a full 14-day refund and exchange policy, minus our original shipping costs. Sale, clearance items or earrings are not refundable. Should your particular item no longer be available, we will give you the option for a refund or we will issue a voucher for that amount for future purchase (for the same value).
To arrange a return just email to pamplemoussebytmg@gmail.com providing your name, address, product details, the reason for the return and whether you require a refund or a voucher. Your refund will be issued by the same method that you paid, within 28 days of receipt of return.

Important notice: All items to be returned must be carefully re-packaged in their original Marina Yglesias packaging and be in an unworn condition. We do not exchange goods that have been worn or damaged or do not have their original packaging. In these cases, items will be returned at the buyer’s own cost.
The item’s return and cost are your responsibility until it reaches us. We recommend that you use a trackable delivery service that insures you for the value of the goods. We are not responsible for returns that are lost or damaged in transit and we will not refund any taxes or duties payable on orders outside of the EU.